Conflict management for libraries : strategies for a positive, productive workplace / Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.
Record details
- ISBN: 083890890X
- ISBN: 9780838908907
- Physical Description: xii, 207 pages ; 23 cm
- Publisher: Chicago : American Library Association, 2005.
Content descriptions
- Bibliography, etc. Note:
- Includes bibliographical references (pages 195-201) and index.
- Formatted Contents Note:
- Bringing personal baggage to work -- Identifying the actors : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She is making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- A place to begin : emotional intelligence -- Planning for workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.
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Available copies
- 2 of 2 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at Iredell County Public Library.
Holds
- 0 current holds with 2 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Statesville Main Library | 023.9 MON (Text) | 33114015003924 | Adult Nonfiction | Available | - |
