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Book
The customer rules : the 39 essential rules for delivering sensational service
Cockerell, Lee.
8 of 8 copies available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.812 COC
- Publisher:
- New York : Crown Business, [2013]
- ISBN:
- 9780770435608
- Edition:
- First edition
- Phys. Desc.:
- 189 pages 20cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.812 COC | Available |
Book
Getting naked : a business fable about shedding the three fears that sabotage client loyalty
Lencioni, Patrick 1965-
2 of 2 copies available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.812 LEN
- Publisher:
- San Francisco, CA : Jossey-Bass, [2010]
- ISBN:
- 0787976393
- Edition:
- 1st edition
- Phys. Desc.:
- ix, 220 pages ; 22 cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.812 LEN | Available |
Book
Restaurant basics : why guests don't come back--and what you can do about it
Marvin, Bill.
1 of 1 copy available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 647.95068 MAR
- Publisher:
- New York : Wiley, [1992]
- ISBN:
- 0471551740
- Phys. Desc.:
- xiii, 225 pages : illustrations ; 24 cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 647.95068 MAR | Available |
Book
Customer loyalty guaranteed
Bell, Chip R.
1 of 1 copy available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.812 BEL
- Publisher:
- Avon, Mass. : Adams Media, [2007]
- ISBN:
- 9781598694680
- Phys. Desc.:
- pages cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.812 BEL | Available |
E-book
Go-givers sell more
- Publisher:
- New York : Portfolio, 2010.
- Phys. Desc.:
- 1 online resource
- Electronic resource
- Click for online content.
Book
The old rules of marketing are dead : 6 new rules to reinvent your brand & reignite your business
Pearson, Timothy R.
1 of 1 copy available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.827 PEA
- Publisher:
- New York : McGraw-Hill, [2011]
- ISBN:
- 9780071788229
- Phys. Desc.:
- xi, 240 pages ; 23 cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.827 PEA | Available |
Book
Uncommon service : how to win by putting customers at the core of your business
Frei, Frances.
2 of 2 copies available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.812 FRE
- Publisher:
- Boston, Mass. : Harvard Business Review Press, [2012]
- ISBN:
- 9781422133316
- Phys. Desc.:
- x, 247 pages : illustrations ; 24 cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.812 FRE | Available |
Book
Outside innovation : how your customers will co-design your company's future
Seybold, Patricia B.
2 of 2 copies available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.4063 SEY
- Publisher:
- New York : Collins, [2006]
- ISBN:
- 0061135909
- Phys. Desc.:
- xi, 412 pages : illustrations ; 24 cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.4063 SEY | Available |
Book
Jeffrey Gitomer's little red book of sales answers : 99.5 real world answers that make sense, make sales, and make money
Gitomer, Jeffrey 1946-
3 of 3 copies available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.85 GIT
- Publisher:
- Upper Saddle River, N.J. : Prentice Hall, [2006]
- ISBN:
- 0131735365
- Phys. Desc.:
- xvi, 202 pages : illustrations (some color) ; 20 cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.85 GIT | Available |
Book
Scaling up excellence : getting to more without settling for less
Sutton, Robert I.
3 of 3 copies available at NC Cardinal.
1 of 1 copy available at Iredell County Public Library.
- Call number:
- 658.4013 SUT
- Publisher:
- New York : Crown Business, 2014.
- ISBN:
- 9780385347020
- Edition:
- First edition
- Phys. Desc.:
- xviii, 346 pages ; 22 cm
| Location | Shelving Location | Call Number | Status |
|---|---|---|---|
| Statesville Main Library | Adult Nonfiction | 658.4013 SUT | Available |
