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The greatest business decisions of all time : how Apple, Ford, IBM, Zappos, and others made radical choices that changed the course of business / by Verne Harnish and the editors of Fortune ; foreword by Jim Collins.

Harnish, Verne. (Author).

Record details

  • ISBN: 1603200592
  • ISBN: 9781603200592
  • Physical Description: 207 pages ; 21 cm
  • Publisher: New York, N.Y. : Fortune Books, [2012]

Content descriptions

Formatted Contents Note:
Chapter 1 Apple Brings Back Steve Jobs / Adam Lashinsky Lashinsky, Adam 29 -- Chapter 2 How Free Shipping Saved Zappos / Jennifer Reingold Reingold, Jennifer 39 -- Chapter 3 Why Samsung Lets Its Stars Goof Off / Nicholas Varchaver Varchaver, Nicholas 47 -- Chapter 4 At Johnson & Johnson, the Shareholder Comes Last / Timothy K. Smith Smith, Timothy K. 57 -- Chapter 5 Why Daydreaming Pays Off Big at 3M / Geoff Colvin Colvin, Geoff 65 -- Chapter 6 How Intel Got Consumers to Love Chips / David A. Kaplan Kaplan, David A. 75 -- Chapter 7 Jack's GE Cathedral / David A. Kaplan Kaplan, David A. 85 -- Chapter 8 Bill Gates Decides to Take a Week Off / David A. Kaplan Kaplan, David A. 97 -- Chapter 9 Softsoap's Blocking Decision / Brian O'Keefel O'Keefel, Brian 107 -- Chapter 10 Toyota Pursues Zero Defects / Alex Taylor III Taylor, Alex III 117 -- Chapter 11 Extreme Customer Service at Nordstrom / Geoff Colvin Colvin, Geoff 129 -- Chapter 12 Tata Takes the Sting out of a Painful Situation / Geoff Colvin Colvin, Geoff 139 -- Chapter 13 Boeing Bets big on the 707 / Adam Lashinsky Lashinsky, Adam 149 -- Chapter 14 IBM's Operation Bear Hug / Adam Lashinsky Lashinsky, Adam 157 -- Chapter 15 Wal-Mart Createst the 6 a.m. Meeting / Hank Gilman Gilman, Hank 167 -- Chapter 16 Eli Whitney: Is Your Business in Trouble? Pivot! / Geoff Colvin Colvin, Geoff 175 -- Chapter 17 HP Way / David A. Kaplan Kaplan, David A. 185 -- Chapter 18 Henry Ford Doubles Worker's Wages / Alex Taylor III Taylor, Alex III 195.
Subject:
Corporate turnarounds > Management.
Decision making.
Industrial management.
Organizational change.

Available copies

  • 3 of 3 copies available at NC Cardinal. (Show)
  • 1 of 1 copy available at Iredell County Public Library.

Holds

  • 0 current holds with 3 total copies.
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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Statesville Main Library 658.403 HAR (Text) 33114017217944 Adult Nonfiction Available -

Accessibility Features

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264 1. ‡aNew York, N.Y. : ‡bFortune Books, ‡c[2012]
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50500. ‡gChapter 1 ‡tApple Brings Back Steve Jobs / ‡rAdam Lashinsky ‡gLashinsky, Adam ‡g29 -- ‡gChapter 2 ‡tHow Free Shipping Saved Zappos / ‡rJennifer Reingold ‡gReingold, Jennifer ‡g39 -- ‡gChapter 3 ‡tWhy Samsung Lets Its Stars Goof Off / ‡rNicholas Varchaver ‡gVarchaver, Nicholas ‡g47 -- ‡gChapter 4 ‡tAt Johnson & Johnson, the Shareholder Comes Last / ‡rTimothy K. Smith ‡gSmith, Timothy K. ‡g57 -- ‡gChapter 5 ‡tWhy Daydreaming Pays Off Big at 3M / ‡rGeoff Colvin ‡gColvin, Geoff ‡g65 -- ‡gChapter 6 ‡tHow Intel Got Consumers to Love Chips / ‡rDavid A. Kaplan ‡gKaplan, David A. ‡g75 -- ‡gChapter 7 ‡tJack's GE Cathedral / ‡rDavid A. Kaplan ‡gKaplan, David A. ‡g85 -- ‡gChapter 8 ‡tBill Gates Decides to Take a Week Off / ‡rDavid A. Kaplan ‡gKaplan, David A. ‡g97 -- ‡gChapter 9 ‡tSoftsoap's Blocking Decision / ‡rBrian O'Keefel ‡gO'Keefel, Brian ‡g107 -- ‡gChapter 10 ‡tToyota Pursues Zero Defects / ‡rAlex Taylor III ‡gTaylor, Alex III ‡g117 -- ‡gChapter 11 ‡tExtreme Customer Service at Nordstrom / ‡rGeoff Colvin ‡gColvin, Geoff ‡g129 -- ‡gChapter 12 ‡tTata Takes the Sting out of a Painful Situation / ‡rGeoff Colvin ‡gColvin, Geoff ‡g139 -- ‡gChapter 13 ‡tBoeing Bets big on the 707 / ‡rAdam Lashinsky ‡gLashinsky, Adam ‡g149 -- ‡gChapter 14 ‡tIBM's Operation Bear Hug / ‡rAdam Lashinsky ‡gLashinsky, Adam ‡g157 -- ‡gChapter 15 ‡tWal-Mart Createst the 6 a.m. Meeting / ‡rHank Gilman ‡gGilman, Hank ‡g167 -- ‡gChapter 16 ‡tEli Whitney: Is Your Business in Trouble? Pivot! / ‡rGeoff Colvin ‡gColvin, Geoff ‡g175 -- ‡gChapter 17 ‡tHP Way / ‡rDavid A. Kaplan ‡gKaplan, David A. ‡g185 -- ‡gChapter 18 ‡tHenry Ford Doubles Worker's Wages / ‡rAlex Taylor III ‡gTaylor, Alex III ‡g195.
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650 0. ‡aDecision making. ‡0(CARDINAL)235853
650 0. ‡aIndustrial management. ‡0(CARDINAL)242336
650 0. ‡aOrganizational change. ‡0(CARDINAL)248247
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