Conflict management for libraries : strategies for a positive, productive workplace / Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.
Record details
- ISBN: 083890890X
- ISBN: 9780838908907
- Physical Description: xii, 207 pages ; 23 cm
- Publisher: Chicago : American Library Association, 2005.
Content descriptions
- Bibliography, etc. Note:
- Includes bibliographical references (pages 195-201) and index.
- Formatted Contents Note:
- Bringing personal baggage to work -- Identifying the actors : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She is making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- A place to begin : emotional intelligence -- Planning for workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.
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Available copies
- 2 of 2 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at Iredell County Public Library.
Holds
- 0 current holds with 2 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Statesville Main Library | 023.9 MON (Text) | 33114015003924 | Adult Nonfiction | Available | - |
Accessibility Features
Loading Recommendations...
| LDR | 02341pam a2200385 a 4500 | ||
|---|---|---|---|
| 001 | 10189131 | ||
| 003 | CARDINAL | ||
| 005 | 20160721131908.0 | ||
| 008 | 050407s2005 ilu b 001 0 eng | ||
| 010 | . | ‡a 2004030722 | |
| 020 | . | ‡a083890890X | |
| 020 | . | ‡a9780838908907 | |
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| 050 | 0 | 0. | ‡aZ682 ‡b.M655 2005 |
| 082 | 0 | 0. | ‡a023/.9 ‡222 |
| 100 | 1 | . | ‡aMontgomery, Jack G. ‡0(CARDINAL)273103 |
| 245 | 1 | 0. | ‡aConflict management for libraries : ‡bstrategies for a positive, productive workplace / ‡cJack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard. |
| 264 | 1. | ‡aChicago : ‡bAmerican Library Association, ‡c2005. | |
| 300 | . | ‡axii, 207 pages ; ‡c23 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references (pages 195-201) and index. | |
| 505 | 0 | . | ‡aBringing personal baggage to work -- Identifying the actors : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She is making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- A place to begin : emotional intelligence -- Planning for workplace conflict -- Examining your organizational culture -- Leadership : so much more than management. |
| 650 | 0. | ‡aLibrary personnel management. ‡0(CARDINAL)244452 | |
| 650 | 0. | ‡aConflict management. ‡0(CARDINAL)234785 | |
| 700 | 1 | . | ‡aCook, Eleanor I. ‡0(CARDINAL)273104 |
| 700 | 1 | . | ‡aWagner, Patricia Jean. ‡0(CARDINAL)273105 |
| 700 | 1 | . | ‡aHubbard, Glenda T. ‡0(CARDINAL)273106 |
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| 902 | . | ‡aMARCIVE 202106 | |
| 901 | . | ‡a10189131 ‡bISxN ‡c10189131 ‡tbiblio ‡sSystem Local | |
